We offer international shipping worldwide via registered courier, at no additional cost. Shipping is entirely free everywhere. All customs duties and taxes (VAT) within Europe and Switzerland are included in the final price. No extra fees will be charged upon delivery.
Since we produce on demand and each piece is unique, please allow approximately 4 to 6 weeks for your item to reach you! We will keep you updated throughout the process.
We use all major carriers as well as trusted local courier partners. Delivery details will be provided so you can track your package once it's on its way to you. All shipments require a signature upon delivery to ensure maximum security. Please note that some locations may require more time for delivery.
We always strive to ensure our clients love our creations, but if you need to return an order, we’re here to help. Items may be refunded or exchanged upon return. You are entitled to an exchange within 15 days of receiving your item. This excludes custom-made pieces and promotions. It only applies to direct purchases of existing designs available on the website. Simply email us and we’ll walk you through the process. Please note that we reserve the right to refuse returns on used, damaged, custom, or worn pieces (especially earrings).
We offer a one-year warranty covering all manufacturing or material defects. It does not cover negligence, misuse, or normal wear and tear.
At Politains, we are committed to using only pure 18-karat gold and platinum—no gold-plated, silver, or vermeil. Each piece is handcrafted with the finest gemstones to ensure the excellence you deserve. We also ensure that all our materials are conflict-free. In our fine jewelry selection, every diamond is meticulously selected. We specialize in natural diamonds. For custom creations and diamonds over 0.3 carats, we involve the client in the selection process, prioritizing certified stones that meet their expectations.
We select only the highest-quality colored gemstones with vivid and brilliant hues. You take part in the stone selection process. It will also be certified by a reputable and independent gemological laboratory to ensure its quality.
The main difference lies in the metal composition: solid gold jewelry is made from a consistent gold alloy throughout the entire piece, while gold-plated pieces are made from a base metal coated with a thin layer of gold. That's why solid gold is said to last forever: it scratches less, wears down slower, doesn’t tarnish or fade, and always retains its value.
Soaking is key: soak your gold jewelry for 3 hours with a non-abrasive jewelry cleaner, then gently brush it with a very soft brush. Rinse with clean water and dry with a cloth. For extra shine, use a jewelry polishing cloth afterward! Store your gold jewelry separately. It’s important to ensure that gold pieces don’t touch other jewelry when stored. As gold is a soft metal, it can scratch or deform easily if it comes into contact with other items. If you don’t have enough room to store each item separately, try wrapping each piece in a soft cloth. If possible, hang gold chains to prevent tangling, as trying to untangle them can break them easily.
Yes, water does not affect the metal itself, but the shine of the stones can be diminished depending on the type of gemstone. If your jewelry includes stones, it’s best to remove them. Do not wear your jewelry in pools—chlorine and other chemicals can discolor the gold.
We accept Visa, MasterCard, and American Express. Alternatively, you can complete your order using PayPal.
For custom jewelry, a 50% payment is made before production begins, and the remaining 50% before delivery. If you'd like to apply the same payment structure for catalog items, please contact us directly.
We offer a wide range of custom-made aquamarine jewelry, including rings, necklaces, bracelets, and earrings. Each piece is designed to showcase the stone’s unique beauty.
Look for stones with high clarity and even color. A well-crafted cut will highlight the stone’s shine and brilliance.
Our aquamarines are ethically sourced from reputable suppliers. Each stone is selected for its exceptional quality and transparency, ensuring optimal brilliance and color.
The most sought-after styles include solitaires, pendants, and drop earrings, all designed to highlight the vivid color and radiance of aquamarine.
Yes, every aquamarine stone used in our custom jewelry comes with a certification detailing its origin and quality, ensuring full transparency and traceability.
Aquamarine is valued for its light blue hue and exceptional clarity. It is often associated with serenity and peace, making it a popular choice for jewelry symbolizing harmony.
Simply contact us through the quote request form. You will receive a personalized quote within 1–4 days. Once approved, our artisans will begin crafting your unique piece.
Yes, we offer full customization services to create unique pieces that reflect your personal style. Reach out to discuss your ideas and receive a tailored quote.
We offer a variety of emerald jewelry, including rings, necklaces, bracelets and earrings. Each piece is designed to highlight the unique beauty of this gemstone.
Emerald is prized for its vibrant green color and rarity. It is often associated with renewal and eternal love, making it a popular choice for jewelry symbolizing these deep sentiments.
When choosing an emerald jewelry, look for stones with rich, even green color, good clarity and a well‑cut that highlights the stone’s brilliance.
Yes, emerald is a relatively durable gemstone, but it can be sensitive to shocks and scratches. To preserve its beauty, avoid rigorous activities and harsh chemicals.
To care for your emerald jewelry, clean them regularly with a soft cloth and lukewarm soapy water. Avoid harsh chemicals and store your jewelry in a cool, dry place away from direct sunlight.
Yes, we offer customization services to create unique emerald jewelry that reflects your personal style. Contact us to discuss your ideas and receive a personalized quote.
We offer a variety of diamond jewelry, including engagement rings, necklaces, bracelets, and earrings. Each piece is designed to highlight the beauty and brilliance of diamonds.
Diamond is known for its exceptional hardness and brilliant sparkle. Often associated with eternity and purity, it is a popular choice for jewelry marking special moments and lasting commitments.
To choose quality diamond jewelry, consider the four main criteria: cut, color, clarity, and carat weight. These factors determine the diamond's brilliance, color, and value.
Yes, diamond is the hardest gemstone, making it an excellent choice for daily wear. However, to preserve its brilliance, clean it regularly and avoid harsh chemicals.
Yes, every diamond used in our jewelry comes with a certificate of authenticity and quality, ensuring full transparency and traceability.
Yes, we offer customization services to create unique diamond jewelry reflecting your personal style. Contact us to discuss your ideas and receive a personalized quote.
We offer a variety of ruby jewelry, including rings, necklaces, bracelets, and earrings. Each piece is designed to highlight the intense beauty and vibrant color of rubies.
Yes, every ruby used in our jewelry comes with a certificate stating its origin and quality, ensuring full transparency and traceability.
Ruby is valued for its deep red color and rarity. Often associated with passion and love, ruby is a popular choice for jewelry symbolizing strong emotions and deep commitments.
To choose quality ruby jewelry, look for stones with rich, even red color, good clarity, and a well-cut that enhances the stone's brilliance.
Yes, ruby is a durable gemstone suitable for daily wear. However, to preserve its beauty, avoid strong impacts and harsh chemicals.
The most popular styles of ruby jewelry include solitaire rings, pendants, and drop earrings. These designs showcase the color and brilliance of ruby.
Yes, we offer customization services to create unique ruby jewelry reflecting your personal style. Contact us to discuss your ideas and receive a personalized quote.
To care for your ruby jewelry, clean them regularly with a soft cloth and warm soapy water. Avoid harsh chemicals and store them in a cool, dry place away from direct sunlight.
We offer a wide range of blue sapphire jewelry, including rings, necklaces, bracelets, and earrings. Each creation is designed to showcase the brilliance and depth of blue sapphire.
Blue sapphire is known for its rich, deep color and exceptional durability. It symbolizes wisdom, loyalty, and nobility, making it an ideal choice for meaningful jewelry.
To select high-quality blue sapphire jewelry, look for stones with even color, high clarity, and a precise cut that maximizes their brilliance and sparkle.
Yes, blue sapphire is a very durable gemstone, suitable for daily wear. However, to maintain its beauty, avoid heavy impacts and exposure to harsh chemicals.
Yes, each blue sapphire used in our jewelry comes with a certificate detailing its origin and quality, ensuring full transparency and complete traceability.
The most popular styles of blue sapphire jewelry include solitaire rings, pendant necklaces, and drop earrings. These classic designs highlight the beautiful blue hue of sapphire.
To care for your blue sapphire jewelry, clean it regularly with a soft cloth and warm soapy water. Avoid using harsh chemicals and store your pieces in a dry, cool place away from direct sunlight.
Yes, we offer personalization services to create unique blue sapphire jewelry perfectly tailored to your personal style. Contact us to discuss your ideas and receive a custom quote.
We offer a variety of yellow sapphire jewelry, including rings, necklaces, bracelets, and earrings. Each piece is designed to highlight the luminous and vibrant color of yellow sapphire.
Yellow sapphire stands out for its warm, radiant color, symbolizing joy and prosperity. Its rarity and beauty make it an exceptional choice for distinctive and elegant jewelry.
To choose high-quality yellow sapphire jewelry, look for stones with a bright and even color, exceptional clarity, and a precise cut that enhances their natural brilliance.
Yes, yellow sapphire is a durable gemstone, ideal for everyday wear. However, to preserve its brilliance, avoid heavy impacts and exposure to harsh chemicals.
Yes, each yellow sapphire used in our jewelry comes with a certificate detailing its origin and quality, ensuring full transparency and complete traceability.
To care for your yellow sapphire jewelry, clean it regularly with a soft cloth and lukewarm soapy water. Avoid harsh chemicals and store your jewelry in a cool, dry place away from direct sunlight.
Pink sapphire is prized for its soft, romantic color, symbolizing love and compassion. Its rarity and subtle beauty make it an ideal choice for meaningful jewelry.
To choose high-quality pink sapphire jewelry, look for stones with a uniform pink color, good clarity, and a precise cut that enhances their natural brilliance.
We offer a wide range of pink sapphire jewelry, including rings, necklaces, bracelets, and earrings. Each piece is designed to highlight the delicacy and elegance of pink sapphire.
Yes, pink sapphire is a durable gemstone suitable for everyday wear. However, to preserve its beauty, avoid hard impacts and exposure to harsh chemicals.
Yes, each pink sapphire used in our jewelry comes with a certificate detailing its origin and quality, ensuring full transparency and complete traceability.
The most popular styles of pink sapphire jewelry include solitaire rings, pendants, and earrings. These designs highlight the sapphire's beautiful pink hue.
To care for your pink sapphire jewelry, clean them regularly with a soft cloth and lukewarm soapy water. Avoid harsh chemicals and store them in a dry, cool place away from direct sunlight.
We offer a variety of tanzanite jewelry, including rings, necklaces, bracelets, and earrings. Each piece is designed to highlight the exceptional color and unique beauty of tanzanite.
Tanzanite is renowned for its unique blue-violet color and rarity. Found only in Tanzania, it is prized for its brilliance and its ability to shift hues under different lighting, symbolizing transformation and mystery.
To choose high-quality tanzanite jewelry, look for stones with intense and even color, high clarity, and a well-executed cut that maximizes brilliance.
While tanzanite is a durable gemstone, it is slightly more fragile than diamonds or sapphires. To preserve its beauty, avoid strong impacts and exposure to harsh chemicals.
Yes, each tanzanite used in our jewelry comes with a certificate detailing its origin and quality, ensuring full transparency and complete traceability.
The most popular styles of tanzanite jewelry include solitaire rings, pendants, and drop earrings. These designs highlight the stunning blue-violet hue of tanzanite.
To care for your tanzanite jewelry, clean it regularly with a soft cloth and lukewarm soapy water. Avoid harsh chemicals and store your jewelry in a dry, cool place away from direct sunlight.
Yes, we offer personalization services to create unique tanzanite jewelry tailored to your personal style. Contact us to discuss your ideas and receive a custom quote.
We offer a variety of tsavorite jewelry, including rings, necklaces, bracelets, and earrings. Each piece is designed to showcase the vivid color and unique beauty of tsavorite.
Tsavorite is renowned for its vivid green color and rarity. It is valued for its exceptional clarity and brilliance, symbolizing prosperity and vitality.
To choose high-quality tsavorite jewelry, look for stones with rich and even green color, high clarity, and a precise cut that enhances their brilliance.
Yes, tsavorite is a durable gemstone, ideal for daily wear. However, to preserve its brilliance, avoid heavy impacts and exposure to harsh chemicals.
Yes, each tsavorite used in our jewelry comes with a certificate detailing its origin and quality, ensuring full transparency and complete traceability.
The most popular styles of tsavorite jewelry include solitaire rings, pendants, and earrings. These designs showcase the stunning green hue of tsavorite.
To care for your tsavorite jewelry, clean it regularly with a soft cloth and lukewarm soapy water. Avoid harsh chemicals and store your jewelry in a dry, cool place away from direct sunlight.